Professional IT Support


Expert IT Support On-Demand — No Contracts, No Hassle

Submit your issue and get remote expert support. You’ll receive a clear breakdown of the problem plus a fixed-price quote before any work begins. No sign-up needed.

ServiceTiers

Self-Fix Written Guide

For: Users comfortable with step-by-step technical instructions CHF 70.– flat fee

What You Get:

  • Detailed diagnostic report identifying root cause
  • Screenshot-annotated repair procedures
  • Command-line instructions (when applicable) with expected outputs
  • Registry edits, configuration file modifications, or system preference changes
  • Risk assessment and rollback procedures
  • Estimated completion time and difficulty level
  • 7-day follow-up support via ticket
SUBMIT YOUR TICKET

Urgency Support

Get expert diagnosis without commitment. We delivers a technical report with a fixed-price solution. You're free to approve the quote, decline it,

What You Get:

  • Investigation Fee: CHF 120 (one-time, upfront)
  • Secure remote diagnostic session with certified engineer
  • Detailed technical investigation report identifying root cause
  • Fixed-price repair quote tailored to your specific issue
  • No obligation — accept the quote or keep the report and decide later
  • If you approve: flat-rate repair (no hourly surprises)
  • If you decline: you still own the diagnostic report for your records 
START REMOTE SESSION

Why Our Ticket-Based Approach Delivers Better Results

Structured Diagnosis

Every ticket enters our systematic triage process, ensuring no detail is overlooked. We document symptoms, environment, and error patterns before proposing solutions.

Specialist Matching

Your issue is routed to engineers with specific expertise in your technology stack — whether it's Windows Server infrastructure, macOS ecosystems, network configurations, or application-level debugging.

Asynchronous Efficiency

Skip the hold music. Our ticket system lets you describe the problem thoroughly with screenshots, logs, and error codes. We analyze everything before engaging, reducing back-and-forth.

Fixed-Price Transparency:

No hourly surprises. After initial analysis, we provide a definitive quote. You approve before any work begins.